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Privacy Policy

The Eleven takes your privacy seriously. Please read the following to learn more about our privacy policy.

What This Privacy Policy Covers
  • This policy covers how the Eleven treats personal information that the Eleven collects and receives, including information related to your past use of the Eleven website and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

  • This policy does not apply to the practices of companies that the Eleven does not own or control, or to people that the Eleven does not employ or manage.

Information Collection and Use
  • The Eleven collects personal information when you register with the Eleven and request restrictive access to our website and when you visit the Eleven web pages or the pages of certain Eleven partners.

  • TWhen you register we ask for information such as your name, email address, etc… therefore, when you register with the Eleven and sign in to our services, you are not anonymous to us.

  • TThe Eleven automatically receives and records information on our server logs from your browser, including your IP address, Eleven cookie information, and the page you request.

  • The Eleven uses information for the following general purposes: to customize the content you see, fulfill your requests for amenities and services, improve our services, contact you, conduct research, and provide anonymous reporting for the Eleven Condo Board.

Information Sharing and Disclosure
  • The Eleven does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

    • We provide the information to trusted partners who work on behalf of or with the Eleven under confidentiality agreements. These companies may use your personal information to help the Eleven communicate with you. However, these companies do not have any independent right to share this information.

    • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

    • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Eleven's terms of use, or as otherwise required by law.

  • The Eleven works with vendors, partners, advertisers, and other service providers in different industries and categories of business.

Cookies
  • The Eleven may set and access Eleven cookies on your computer.

  • The Eleven lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to Eleven's cookies.

Your Ability to Edit and Delete Your Account Information and Preferences
  • You can edit your Eleven Account Information at any time.

  • New categories of communications might be added to the Communication Preferences page from time to time. Users who visit this page can opt out of receiving future communications from these new categories or they can unsubscribe by following instructions contained in the messages they receive.

  • We reserve the right to send you certain communications relating to the Eleven Condominium Association, such as service announcements, administrative messages and the Eleven Newsletter, that are considered part of your Eleven account, without offering you the opportunity to opt out of receiving them.

Confidentiality and Security
  • We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide services to you in order to do their jobs.

  • We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

Changes to this Privacy Policy
  • The Eleven may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Eleven account or by placing a prominent notice on our site.

Questions and Suggestions
  • If you have questions or suggestions, please email the Eleven webmaster at webmaster@1111condo.com or you can contact the management office.

 

Effective Date: April 1, 2007

1111 11th Street NW

Washington, DC 20001

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